TERMS OF USE

Prices expressed in product prices do not include shipping charges, which you can view on our website as well as delivery times. Information, stock prices and can consult with the store by phone or e-mail at the time of purchase.

For processing the orders the lost tax data will be needed and complete shipping address.

AvesAlbacete.com reserves the right to modify any items from their catalogs and prices, with the mediation of notice.

DELIVERY TIMES

We try to make all orders with payment confirmed before 16:00 h. go to your destination and delivered the next day, but sometimes it is possible that your destination or longer workday can not be take up to 72 hours.

In the case of large orders, with different references, the order may be delayed in the preparation so we advise you workup before 12:00 h.

Delays in the submission of an article may, in no case, give rise to claims for damages, as long as the delay is attributable to a fault or foreign mistake AvesAlbacete.com.

FALSE IDENTITIES OR ORDERS

AvesAlbacete.com reserves the right to cancel an order if the information provided is incorrect or false.

Each order is related to a specific IP address, which is usually not used for any particular function. However, we reserve the right to use them to take legal action against those who made false material orders, no intent to collect or pay. In these situations, we will act in criminal proceedings, under the established legal order, and in collaboration with police means to effect appropriate measures to stop such fraudulent orders will be taken.

RETURNS & EXCHANGES

Before signing the delivery receipt to the carrier, the customer must review and confirm the number of packages and their status.

To process the RMA or return the customer must first contact AvesAlbacete.com which will generate an RMA sheet to be attached to your shipment.

EXCHANGE

If the change is due to an error by the customer (you make a mistake when ordering) it will cover the shipping costs.

If the error was due to AvesAlbacete.com, shipping costs will be borne by our company free of charge.

To accept a return both the product and packaging must be in perfect condition and with all original content.
It is very important that we return the products to exchange or return perfectly packaged. If the products are damaged due to improper packaging, we not admit the return.

Just contact us by email info@avesalbacete.com, where we will indicate the steps to make the return.

WITHDRAWAL

You are entitled to withdraw from this contract within 14 calendar days without justification. The withdrawal period shall expire 14 calendar days from the day you or a third party indicated by you, other than the carrier has acquired the physical possession of the goods.

To exercise the right of withdrawal, you shall notify to address J. MUNERA E HIJOS C.B. C/ San Carlos, nº 1 - 2ºD - 02004 Albacete (España), telephone +34 647 46 76 90 or email you info@avesalbacete.com its decision to withdraw from the contract through an unequivocal statement (eg a letter sent by post, fax or email). You may use the model withdrawal form below, although its use is not mandatory.

To meet the withdrawal period is sufficient if the communication concerning the exercise by you of this right is sent before the expiry of the deadline.

Effects of withdrawal

In case of withdrawal on its part, we will refund all payments received from you, including delivery charges (with the exception of the additional costs resulting from the choice on their part of a delivery other than the least expensive mode of delivery ordinary that we offer) without undue delay and in any case not later than 14 calendar days from the date on which we are informed of its decision to withdraw from this contract.

We proceed to carry out such reimbursement using the same payment method used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any charges as a result of repayment.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of the return thereof, depending on what condition is met first.

you should restore or deliver goods directly, without undue delay and in any case no later than within 14 calendar days from the date on which we communicate its decision to withdraw from contract. The deadline is met is if you send back the goods before the period has ended. You should bear the direct cost of returning the goods.

Only you responsible for the diminished value of the goods resulting from a different manipulation necessary to establish the nature, characteristics and functioning of the goods will be.

Model withdrawal form

– Attn J. MUNERA E HIJOS C.B. C/ San Carlos, nº 1 - 2ºD - 02004 Albacete (España), telephone +34 647 46 76 90 and email info@avesalbacete.com:

- Hereby I inform / communicate (*) to desist from my / we abandon our (*) contract of sale of the following goods / provision of the following service (*)

– Order date/ received date (*)

– Consumer and user name or consumers and users.

– Consumer and user address.

– Signature of consumer and user (only if this form is notified on paper)

– Date

(*) Delete as appropriate.

Download withdrawal form

DEFECTIVE PRODUCTS (RMA)

If the goods arrive defective the customer must contact AvesAlbacete.com as soon as possible, preferably within 10 calendar days from the date on which the customer has received the requested material, and it will be required to reimburse it.

After this period, if the customer thinks the product is defective must notify AvesAlbacete.com and send prepaid, where once check the status of product shall be creating coupon for the amount thereof plus free shipping, or the payment of the amount of the product or exchange it for another one of similar characteristics. Until the status will check that no amounts will refund or product exchange will (according to Articles 120 and 123 of Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Act is approved for the Protection of Consumers and Users and other complementary laws).

In case of defective product, the seller must proceed, as appropriate, repair, replacement, price reduction or termination of contract negotiations that are free to the consumer and user. The seller is liable for failures that become apparent within two years from delivery. The consumer and user must inform the seller of the lack of conformity within two months after he has knowledge of it.

Furthermore reminder of the existence of a legal guarantee of conformity for goods, the existence and the conditions of after-sales services and commercial guarantees.

PICTURES AND REFERENCES

The images and references found in this online store are indicative and may not fully correspond to the final image of the product.

GUARANTEE

The products offered in AvesAlbacete.com have a warranty of 2 years from the date of delivery or to the life of the product.

The warranty covers manufacturing defects, being out of warranty all conditions caused by improper use of the product.

The seller is responsible for Guarantee support them and the responder of the nonconformity of the products sold.

The warranty covers product exchange a new one whenever the default is for manufacturing reasons.

The consumer and user must inform the seller of the lack of conformity within two months after he has knowledge of it.


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